Financial Best Practice Brief
Standard Register Introduces Technology to Streamline Processes and Reduce Print-Related Costs

With over 6000 employees worldwide, the sourcing of print and print services often left employees of this large financial institution confused about where to turn for their printing needs. Lengthy and decentralized processes within the organization caused each business unit to operate autonomously with their own set of policies and procedures. Thanks to Standard Register's enterprise document management expertise, the customer has now empowered employees to get the printed products they need, when they need them, and where they are needed.

Financial Best Practice Brief

Financial Best Practice Brief
Standard Register's SMARTworks® Technology Brings Estimated $2.6 Million in Savings to Financial Provider's Operations

Managing the day-to-day operations of bank branches across the nation is a job all in itself. Managing the documentation associated with each branch, including forms, marketing collateral and ad-hoc printing requests, is a job for Standard Register. Under its previous supplier, this leading financial institution suffered from obsolete stock in storage, resulting in the inability to control costs. With 918 employees now using SMARTworks technology, Standard Register's enterprise document management has enabled the customer to reduce the time, complexity and costs associated with procuring and delivering printed information.

Financial Best Practice Brief 2

Financial Best Practice Brief
New Approach to NSF Notices Streamlines Retail Communications for Leading Financial Firm

In today's highly regulated financial services environment, where privacy is a must and postal rates continue to rise, the ability to send timely and cost-effective customer account communications was of utmost importance to this Southwestern firm. By refining their NSF notices, this leading financial firm continues to realize savings every time postage rates go up.

Financial Best Practice Brief 3

Huntington National Bank
Huntington Bank Frees Up Corporate Resources, Cuts Costs in Half with Experienced Training Solutions Provider

With over 600 regional banking offices in Indiana, Kentucky, Michigan, Ohio, Pennsylvania and West Virginia, continued cultural and organizational skill development is critical to the success of Huntington National Bank.  Rather than focusing on their core competencies, the bank’s Recruitment and Development group was consumed by an administrative nightmare in the printing, assembly and shipment of training materials to support skill development courses.  The team turned to Standard Register to assess their training material production processes, and have significantly cut costs and improved productivity. 

Huntington Bank Case Study

Ohio Public Employees Retirement System (OPERS)
Standard Register's PathForward Professional Services Team Delivers OPERS a Vision for Optimal Future and Roadmap to Get There

The general perception of OPERS internal customers was that using their on-site print center didn't cost them a thing-a road OPERS was not willing to continue taking. With little awareness of cost or other performance benchmarks, and no documented procedures in place, Standard Register's total cost analysis and "Critical to Quality" requirements provided OPERS with methods to improving service for internal customers. Opportunities now exist for streamlining workflow, and improving coordination and efficiency of processes.

OPERS Case Study

Bon Secours Richmond Health System
Patient Link-Up Enterprise Solution Improves Patient Admissions

Located in the burgeoning region surrounding Richmond, Virginia, Bon Secours Richmond Health System was experiencing growing pains. As the population increased, so did its patient load. Yet, its manual patient registration process was not up to the challenge. It was becoming increasingly bogged down by all of the paperwork, required by insurance carriers, the legal profession and governmental regulators. BSRHS looked to Standard Register for an automated solution to streamline the admissions process.

Bon Secours Case Study

Casa Grande Regional Medical Center (CGRMC)
CGRMC Enhances Mission to Provide Quality, Cost-Effective, Compassionate Healthcare Services Thanks to Standard Register's SMARTworks® Clinical Enterprise

In the world of healthcare, incorrect patient information can often lead to costly repercussions for both the healthcare provider and the patients. With implementation of a Cerner electronic medical record system already underway, Casa Grande needed technology to ensure that patient documentation could be standardized and produced in a format that would work with the Cerner EMR. Standard Register's SMARTworks Clinical Enterprise now allows CGRMC to produce proper patient documentation which has impact throughout the entire patient stay.

Casa Grande Case Study

Cayuga Medical Center
Standard Register Streamlines Patient Information Flow with Standardized Admissions Process

In Cayuga Medical Center’s efforts to continuously optimize operations and improve patient care, Standard Register was selected for their document automation expertise. With a thorough project plan in place, the transition to the new enterprise document system was seamless and now brings timely access to accurate patient data for Cayuga Medical Center employees. Wristbands, forms and barcode labels are now printed on demand, when and where they are needed.

Cayuga Medical Center Case Study

Parkland Health & Hospital System

Enterprise Document Management
Among the nation's best and busiest hospitals, Parkland was looking for better processes, procedures and document decision tools. Standard Register offered a strategic approach to their enterprise needs along with the resources, expertise and technologies to achieve their goals—cost savings, greater efficiency and a better work life for employees.

Parkland Enterprise Document Management


Billing Solution
After evaluating possible solution providers, Parkland selected Standard Register’s Fulfillment Services for an automated billing solution that would let Parkland concentrate on delivering state-of-the-art medical care—while stimulating cash flow for a healthier bottom line.

Parkland Billing Solution

Southeastern Regional Medical Center
SR Paves Way to EMR and Greater Efficiencies from Admissions to Billing.

When Southeastern Regional Medical Center (SRMC) decided to transition to electronic medical records with McKesson's Horizon Patient Folder, it turned to Standard Register. Conducting a comprehensive audit of SRMC's documents and processes, Standard Register developed a blueprint for automating patient and clinical documentation and introducing new efficiencies -- everywhere from Admissions to Billing -- with an integrated solution that combined bar code technology with forms automation software.

Southeastern Regional Case Study

Stone Construction Equipment, Inc.
Stone Construction Equipment Remains One Step Ahead of Competition with Standard Register's Comprehensive Manufacturing Label Solutions Program

Stone Construction Equipment's just-in-time operations can be very demanding, and with this demand comes the need for a reliable and flexible labels supplier to continuously meet customer expectations. With a unique blend of design expertise and process management experiences, Standard Register has helped Stone Construction Equipment streamline workflow and address its unique labeling requirements. Embracing digital and supply chain technologies, Stone Construction is shortening the distance between its facility, suppliers, dealers and distributors.

Stone Construction Equipment Case Study

Carrier Corporation
Carrier sticks with Standard Register for cool label solutions.

Product labeling is a challenge for any manufacturer. The complexity of Carrier Corporation’s product labeling challenges would make any manufacturer uncomfortable. Standard Register analyzes the existing processes and labels, seeks ways to eliminate obsolescence, combine label parts, bring uniformity to labels used, and ultimately streamlines the overall process.

Carrier Case Study

Cardinal Health
Automated Fulfillment Solution and Personalized Mailings Help Cardinal Drive its Growing Managed Events Program

A global manufacturer and distributor of pharmaceutical and medical supplies, Cardinal Health also helps its pharmaceutical clients market themselves by creating and delivering "the perfect event" for healthcare professionals. Thanks to Standard Register's automated fulfillment solution which is integrated with Cardinal Health's CRM system, highly personalized invitations can be processed and shipped in as a few as 24 hours, helping Cardinal Health strengthen its client relationships and gain a competitive edge.

Cardinal Health Case Study

Dealerships
Personalized Customer Communications are Revving Up Service Business for Auto Dealers

Standard Register’s DesignOnDemand® solution allows automotive dealers to harness the power of the information in their Customer Relationship Management (CRM) database and electronically merge that information into targeted marketing campaigns, going from design to print and mail within 72 hours.

Automotive Dealers Case Study

EarthLink
EarthLink Remains Responsive to Customer Needs with Standard Register's Document Outsourcing Solution

Producing approximately 26,000 EarthLink customer invoices daily is no small job, but one that Standard Register now handles with ease. The collaborative effort between EarthLink and Standard Register led to an invoicing process tailored to the client's needs, complete with value-added capabilities such as selective inserting and Electronic Invoice Presentment. From the team dynamics to Standard Register's established methodologies, professionalism and reduction in spending on print, every component of the relationship was focused on improving EarthLink's business processes.

EarthLink Case Study

Norwegian Cruise Line
Norwegian Cruise Line Enhancing Passenger Experience with Individualized Cruise Packets

Norwegian had always handled its document delivery internally, but the process was proving to be very inefficient and extremely expensive. Norwegian searched for a supplier with the strength, skill and expertise in delivering personalized communications to help it differentiate itself from other cruise lines. The company found Standard Register’s extensive experience in document outsourcing attractive and now depends on Standard Register to handle its customer communications.

Norwegian Case Study